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Pokaru help hub

A quick guide to markets, rules, account setup, funds, and support during this test phase.

How it works

Pick a market, choose Buy Yes or Buy No, and follow the product's price against the listed threshold and date.

  • Opening-stage orders show as pending until live trading opens.
  • Live markets let you buy Yes or No from your available balance.
  • Your positions and activity update in Portfolio.

Rules and resolution

Every market page shows how that market resolves before comments.

  • Markets move through Open, Trading closed, Awaiting result, Under review, Resolved, or Voided.
  • Resolved markets show Yes or No and any pending payout.
  • Voided markets pay Yes and No positions equally according to the market rules.

Account setup

Email sign-in is the supported test path.

  • New accounts need an invite code.
  • Returning email users do not need a new invite.
  • Passkeys and account details live under Account Advanced.

Funds

This phase uses available balance only.

  • New invited accounts start with $500.
  • One additional $250 balance request is available.
  • Bank and card transfers are not available in this test phase.

Troubleshooting

Most issues should be recoverable without leaving the product.

  • If a trade is closed, the market status explains why.
  • If a payout is pending, Portfolio shows it separately from available balance.
  • If account setup is not ready, Account Advanced shows the next safe action.

Contact

Use feedback for bugs, market ideas, and design notes during this test phase.

  • Product feedback goes through Account Feedback.
  • Market ideas belong in the same feedback flow.
  • More help articles will be added after this test phase.

Not available in this test phase

Bank or card transfers
Additional-currency deposits
Real-money launch support